I’m sure before you had a child that was born with a critical illness, you knew of your local Children’s Hospital, but you didn’t really know about it. You’ve probably said to yourself, “I’m glad we have it, I just hope we never have to use it.” For you that wish didn’t come true and ushered in a reality that you never expected.
Like all of us, you’ve made many trips to and from these hospitals and walked through the same set of doors over and over: rain or shine, sleet or snow, holiday or humdrum Wednesday. As we left our – hopefully – last surgery with Nolan, I started to really think on the significance of the front door of the hospital.
The Door can lead to our greatest fears, but also our greatest hope. There have been way too many times where I’ve had to walk from the parking garage to these doors, and every step closer makes me more scared and more nervous. Because on the other side of The Door is something scary for my son, something unknown, something painful, but something necessary. But also on the other side of those doors is a team of people who have the professional training to give your kid a shot at a full life. This door also leads the way back home…it says “we made it.” The Door leads to thanksgiving…to joy…to peace.
The Door also leads to suffering. And before you think I’m getting too heavy, just let me say that I believe we don’t talk about suffering enough when it comes to healthcare. Because it makes us uncomfortable and carries a negative connotation. But like it or not, this is the reality of what occurs every single day at a hospital: innocent kids given a diagnosis they don’t deserve, losing time on a childhood that should be free of pain and fear. There are parents who walk through those doors everyday consumed with thoughts like: is he going to make it? How am I going to pay for this? How long? How much more can I do? What about work? And on and on and on. They suffer, too.
Healthcare workers: you have such a power within your hands to impact suffering. Sure, if my son hurts you give him something for it. If I’m cold, you give me a blanket. That’s what’s considered inherent suffering. It’s tied to the thing we’re here for. But what else? There’s another type of suffering called avoidable suffering and preventing/reducing this takes a lot of effort and isn’t something you learned in school. What does this look like? It’s the worker(s) that walk past the lost parents in the hallway, because “I’m too busy right now.” It’s the worker that doesn’t make eye contact. It’s the one who talks down to people. It’s the one who won’t realize that the hospital isn’t quite home for a sick kid, and won’t go beyond the scope of their job description to make that better. It’s the worker who operates off of a checklist instead of a heartbeat. It’s the one who sees a parent as “pushy” or “snappy” without realizing that we…are…suffering. Once you realize that and try to put yourself in our shoes, it will drastically change the way healthcare is delivered. Because human connection and empathy are a powerful way to help heal. I know you didn’t get into healthcare for checklists, productivity reports, and to spend half the day scouring the building for the last working med pump. When you empathize and see suffering for what it is, you will reconnect with the reason you got into this business.
What about those who walk back out the doors and re-enter their lives? To friends and family: you play a crucial part in alleviating suffering, too! Please realize that while the surgery was a success, and the prognosis is good, we’re going back into a world that’s forever changed. There might be medications to give, multiple appointments, tube feeds, endless stops at the pharmacy, loss of work, increase in stress, and a new schedule that basically says we can’t hang out like we used to. We want nothing more than to go back to that, but this is our new reality. And it’s really, really hard sometimes. And we need you. Don’t stop inviting us to stuff: one day we’ll surprise you and say yes. Don’t stop asking how you can help, even if you don’t know what you’re doing. Realize that while we might wear a smile, it’s not always that way in our minds. We’re always going to worry about the future, that’s just how it is. So text your friend, send a card, cook them a meal…just let them know they’re loved. And try to understand what it would be like for you if the rug was suddenly pulled out from under you and you’re left to put it back together. And I also can’t let this paragraph end without saying that unfortunately there are people who walk through The Door empty-handed forever. I cannot imagine the pain these families face. Please be there with love and patience and kindness. If it was you, you’d want the same.
The Door is a place of great heaviness, but there are things we can all do for those who are currently standing at The Door. If we realize they have fears and are suffering, we can surely do things – through compassion and empathy – to give them the power of hope and joy. They can walk into the hospital knowing they’ll be treated like family. And they’ll walk out knowing they are truly loved.
A little while back I wrote an entry about self-care that included things like aromatherapy, healing touch, breathing, getting a hobby, etc. Since then, I feel like I’ve stumbled upon something that should’ve landed on that list, had I known about it at the time.
We can all agree that it’s very important for Heart Parents – and anyone really – to practice kindness, empathy, and compassion towards others, right? These are all very important things to do so that we can make the world a better place. The reality, though, is that sometimes kindness, empathy, and compassion can seem a little finite. If you picture it like a gas tank in your body, over time you’ll end up on E and all burned out. But if you work on keeping that tank full, you don’t have to worry so much about that burnout.
This begins with you. It’s not about loving harder or giving more hugs or high-fives. It’s not about digging deeper for more empathy. It’s about taking a long, hard look in the mirror and realizing that often the person that needs kindness from you is….you. You see, there’s only so much of yourself you can give before you have nothing left, no matter how helpful you want to be. And when that happens, you will pay the price physically and mentally.
A little while back I was able to learn a little bit about this concept of compassion fatigue, which is a by-product of being compassionate. It doesn’t make you weird, it just means you are actually compassionate, but you’ve work it out like a muscle that you exercise too hard. You need to rest, you need to recuperate to get that strength back. One of the biggest things I’ve taken away from this is that it’s important for us – whether you are a Heart Parent, a nurse, a doctor, etc. – to practice kindness towards ourselves. So many of us give but never give to ourselves. So what does this all mean?
Try to do something nice for yourself…maybe not everyday, but every few days. I’m not saying you need to run off to the beach or buy a sports care on the reg (but if you do go to the beach, bring me along yes?). These kind acts are simpler: getting outside for some fresh air, going for a bike ride, doing something that makes you smile or laugh. Take a moment of your day to re-fill your compassion reserves. For me, my nice thing that I do for myself is coffee. When it comes to coffee, I’m a little like this:
I love my coffee…a lot. I’m not the person who drinks excessive amounts of it, just 1 or 2 cups a day really…but everyone who knows me knows it’s like my one big vice (if you could even call it that…I mean, c’mon son). Anyhow, what I started doing some nights is once I put all the kids to bed, I come downstairs and make myself a cup of coffee. Just one. Then I sit on the couch and I drink my coffee and I just…exist. Sometimes I watch a baseball game, sometimes I stare off into space, sometimes I look for funny memes online, sometimes I have deep thoughts (“I swear DJ Snake’s new song is just a slowed-down version of his last one”). It doesn’t matter what I have to accomplish before the night is done, it doesn’t matter how badly the kids have utterly destroyed our house, doesn’t matter how high the pile of dishes are. For those few moments I give myself the gift of coffee and the chance to be and the chance to breathe. It doesn’t take long, but I find it to be an incredibly powerful and centering moment. I usually feel quite refreshed and energized and I finish all the things I need to do that evening. I find myself sometimes really looking forward to my small moment with coffee. Like if I am wiped out from a busy day at work or my kids are being absolute hellions…it’s as if I say to myself, “I just need to get to the coffee.”
This doesn’t cost me a ton of money, it doesn’t take a lot of effort, and it’s not hard to do. What is challenging is finding that way to be kind to yourself. This is also not selfishness…it’s survival. Don’t let your kindness be something that pulls you away from your family or your work or other responsibilities (“The HLHS Dad said to be nice to myself, so I’m quitting my job and moving to Palau for 6 months!” NO.). Find those small things that just make you happy, then find ways to use them to rejuvenate your mind, body, and spirit. You’re going to find that this is keeping you from absolutely losing your mind.
So today, going forward, I want you to never forget the man in the mirror: be kind to him as he is kind to others.
Ok heart parents: did you struggle with empathy after your heart baby was born? Or is it just me and I’m a total nut? I remember having to go back to work after Nolan’s first surgery and I was like a total beast. I didn’t want nothin’ to do with nobody. I felt like everyone was in my face and even worse I didn’t want to hear about anyone else’s “stuff.” I remember the first co-worker that would yawn and say, “Oh man, I’m tired,” and I’d be like “YOU DON’T KNOW WHAT TIRED IS! BLARRRGH!!!” Yeah it was a little bit outta control.
BUT…once I started getting a little more understanding of this heart parent thing, I started to learn to change up my thought process. It’s hard to go through the initial stages of this experience and NOT think solely about your situation, because it’s just so stinkin’ huge. After awhile, though, I started to be even more aware of the difficulties people could be going through. More importantly, everything’s relative. No, not everyone has been through what I’ve been through…but just because it’s different doesn’t mean it isn’t something difficult. I used to think I was pretty thoughtful, but I think being a heart parent has really made me more thoughtful. More importantly, as you focus on others, you start to be more thankful for the things you have and the problems that you perceive as so huge, just might not be so huge after all.
In Social Intelligence: the New Science of Human Relationships, Daniel Goleman writes, “Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands. Our own problems drift to the periphery of the mind and so seem smaller, and we increase our capacity for connection – or compassionate action.”
It’s true…you should give it a try. While I think it’s important for others to walk in a heart parent’s shoes, I think it’s VERY important that we – as heart parents – walk in others’ shoes and not forget that our issues aren’t the ONLY ones that exist. Let the struggles you’ve been through make you a better, more compassionate person. You’ll learn to value people and have a heart for what they’re going through.
Ok one more quote:
“The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths. These persons have an appreciation, a sensitivity, and an understanding of life that fills them with compassion, gentleness, and a deep loving concern. Beautiful people do not just happen.” ~Elisabeth Kubler-Ross
Practice some empathy today!